Published on

Aug 21, 2024

Strategy Product Manager Anti-Fraud Intelligence Solutions

Strategy Product Manager Anti-Fraud Intelligence Solutions

Strategy Product Manager Anti-Fraud Intelligence Solutions

Full-time

/

Seattle, WA

/

On-site

About the job

Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team:
Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities:
- Responsible for developing forward-looking strategies or solutions for business security risks related to account security, bot behavior/scraping, and privacy data breaches, be responsible for the effect of security solution plans
- Collaborate with the tech, analytics, and algorithm departments to establish and improve systems for risk perception, identification, mitigation, and effectiveness measurement
- Build a comprehensive risk management framework that covers the entire business process, aiming to reduce key metrics related to account take over/fake accounts, bot traffic attacks, privacy data breaches, or associated fraud.
- Engage with various business, operation, tech and security/risk stakeholders to ensure quick mitigation solve risk problems at scale
-Manage priorities and balance trade-offs between seller experience, user experience, creator experience, and platform performance/protection within the ecosystem.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related fields
- 5 years of relevant experience in one of the following areas: Antifraud, Finance Service, Risk Management, Trust & Safety.
- Proficiency in SQL and data analysis is required, analytical, and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions
- Proven track record of delivering results in a fast-paced environment, and driving innovation on behalf of internal and external stakeholders
- Understanding of new fraud motives and sensible diagnosis of key control points, and proven communication skills in verbal and written

Preferred Qualifications:
- Experience in eCommerce or Tech industry is a plus
- Fundamental understanding of statistics or Machine Learning based algorithms is a plus
- Fundamental technical understanding is a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

Job Information:

【For Pay Transparency】Compensation Description (annually) The base salary range for this position in the selected city is $196000 - $300000 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.For Los Angeles County (unincorporated) Candidates:Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and3. Exercising sound judgment.

About Company

TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Our employees lead with curiosity, and move at the speed of culture. Combined with our company's flat structure, you'll be given dynamic opportunities to make a real impact on a rapidly expanding company as you grow your career. We have offices across Asia Pacific, the Middle East, Europe, and the Americas – and we're just getting started.

Total Employees

69,301

Median Employee Tenure

1.8 years

Because no one goes to school
for fighting fraud.